Terms
Booking & cancellation
The short version: fixed price per car, pay on the day, cancel free up to 24 hours before.
Prices
All prices are in US dollars per car, not per person, and include fuel, road tolls, parking and bottled water. You may pay in VND at the day's rate.
Booking
A booking is confirmed when we send you the driver's details on WhatsApp or Zalo.
Payment
Most trips are paid to the driver at the end of the ride in cash or by bank transfer. Long-distance trips and holiday dates may need a deposit.
Cancellation
Free up to 24 hours before pickup. Later cancellations or no-shows may be charged the full fare.
Waiting time
Airport pickups include 60 minutes of free waiting after the flight lands. Other pickups include 15 minutes.
Night pickups
Pickups between 22:00–05:00 cost US$8 extra per car.
Luggage
Please tell us about oversized luggage when you book so we can send the right car.
